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What to Do During a Power Outage in Greece

Power outages in Greece can range from brief interruptions to extended blackouts lasting several hours, especially during storms, heat waves, or infrastructure overload. Here is everything you need to know to stay safe and informed.

Immediate Steps

  • Check if it's just your home — Look outside. Are your neighbors' lights on? Check your circuit breaker panel first.
  • Report the outage — Call DEDDIE at 11500 and report on Outage.gr so your community knows.
  • Unplug sensitive electronics — Computers, TVs, and appliances can be damaged by voltage surges when power returns. Unplug them or use surge protectors.
  • Keep refrigerator and freezer closed — A full freezer can hold temperature for 48 hours if unopened. A half-full freezer, about 24 hours. A refrigerator stays cold for about 4 hours.
  • Use flashlights, not candles — Candles are a fire hazard, especially if you have children or pets.

During Extended Outages (2+ Hours)

  • Conserve phone battery — Lower screen brightness, close unnecessary apps, and keep your phone charged with a power bank if you have one.
  • Check on vulnerable neighbors — Elderly residents and those with medical equipment may need assistance.
  • Food safety — Discard any perishable food that has been above 4°C (40°F) for more than 2 hours. When in doubt, throw it out.
  • Stay warm/cool — In winter, bundle up with blankets and close off unused rooms. In summer, move to the coolest part of your home and stay hydrated.
  • Water — If you have an electric water heater or pump, conserve hot water. Fill some containers with water early in case of extended outages.

When Power Returns

  • Wait a few minutes before plugging devices back in — Voltage may be unstable immediately after restoration.
  • Reconnect devices one at a time — This prevents overloading the circuit.
  • Check for damage — Inspect appliances for any signs of damage. If anything seems wrong, file a DEDDIE compensation claim within 20 working days.
  • Update Outage.gr — Mark the outage as resolved if you were the original reporter, or confirm restoration in the comments.

Be Prepared: Home Outage Kit

  • Flashlights and extra batteries
  • Portable power bank (10,000+ mAh)
  • Battery-powered or hand-crank radio
  • First aid kit
  • Non-perishable food and bottled water (3-day supply)
  • Cash (ATMs may not work during outages)
  • Blankets in winter, battery-operated fan in summer
  • Paper copies of important phone numbers (DEDDIE: 11500)

Why Reporting Matters

Every report on Outage.gr helps build a picture of the outage. When dozens of people in your area confirm the same outage, it creates undeniable evidence of the scope and duration. This data helps with compensation claims, holds utility providers accountable, and helps your community stay informed.